Canada Revenue Agency on Twitter

March 17, 2011 | By: .(JavaScript must be enabled to view this email address) Mark Blumberg
Topics: News, What's New from the Charities Directorate of CRA, Canadian Charity Law, Avoiding 'Charity' Scams

The Canada Revenue Agency (CRA) has recently started a Twitter account.  You can sign up at http://twitter.com/canrevagency Some of the information relates to donors and charities, but most of it relates to other areas of tax compliance.

If you want to follow Mark Blumberg and his updates on Canadian charity legal, ethical and practical issues you can do so on Twitter at http://twitter.com/canadiancharity

Here is the CRA’s Twitter Terms of use - it is quite comprehensive:


“Twitter Terms of Use The Canada Revenue Agency (CRA) uses Twitter (a free messaging service owned by Twitter) as one way to communicate with taxpayers and benefit recipients. Our use of Twitter is intended to support communication between us and other Twitter users. These terms of use describe how we will communicate with taxpayers and benefit recipients through Twitter.

Content
CRA tweets will cover various tax-related topics of interest to individual taxpayers and benefit recipients, businesses, tax professionals, and registered charities.

Note:
The CRA can discuss general tax topics, but not specific cases. Also, we cannot disclose taxpayer information.

Following
The CRA’s decision to follow a particular Twitter user does not imply endorsement of any kind. We follow accounts on Twitter that we believe are relevant to the mandate of our work and to the work of other government agencies and departments. This could include following the Twitter accounts of companies and other commercial enterprises (and/or their employees) that comment on tax-related matters.

Followers
The appearance of a Twitter user as a follower of the CRA Twitter account does not imply endorsement. We will remove or block a follower when that follower tweets material that is not appropriate, including any of the following:

•material that is contrary to the principles of the Canadian Charter of Rights and Freedoms;
•racist, hateful, sexist, homophobic, slanderous, insulting, or life-threatening messages;
•serious, not proven, not supported, or not accurate accusations against individuals or organizations;
•abusive, aggressive, coarse, vulgar, violent, obscene, or pornographic comments;
•messages that encourage or suggest illegal activity;
•messages that infringe copyright or other intellectual property rights;
•solicitations, advertisements, or endorsements of any financial, commercial, or non-governmental agency. Similarly, we do not allow attempts to defame or defraud any financial, commercial, or non-governmental agency;
•announcements from labour or political organizations;
•messages written in a language other than English or French;
•comments not sent by the author and/or posted by anonymous or robot accounts;
•unintelligible or irrelevant messages; and
•messages that infringe upon an individual’s privacy.
Retweets
Tweets that we retweet do not imply endorsement on our part. We may retweet news and links that we believe are relevant to the work we do in tax and benefit administration. Tweets are composed and delivered in both official languages. However, if a tweet is meant to highlight a link to content found elsewhere on the Web, the tweet will be sent in the official language of the content it links to. Similarly, a retweet will only be delivered in the language of the original author (English or French only).

@replies and Direct Messages
We will read all @replies and Direct Messages sent to us. However, we cannot respond to individual messages. To get more information about our programs and services, as well as for information about personal tax matters, please use the traditional channels. Journalists are asked to direct questions to our Media Relations Team.

Official languages
We respect the Official Languages Act and the related Treasury Board of Canada Secretariat policies. We are committed to providing information and services in English and French. However, users should be aware that some information from external sources that are not subject to the Official Languages Act is provided as a convenience and is available only in the language in which it was provided. Information and services that are provided on this site in language(s) other than English or French are provided as a convenience for users.

Privacy
Our @CanRevAgency and @AgenceRevCan are hosted by Twitter and are outside of the control of the Government of Canada. We encourage you to read Twitter’s privacy policy. We also caution you to be very careful about what you tweet. Avoid tweeting anything personal about yourself or anyone else.

We respect personal information as required by Canada’s Privacy Act. Also, we ask followers to respect the personal privacy of others. However, we cannot guarantee that all users will comply, and we cannot be held accountable for personal information tweeted by participants. We will remove or block followers who tweet the personal information of others.

You participate at your own risk, taking personal responsibility for your tweets, your username, and any information provided. To protect your privacy and the privacy of others, please do not include things such as telephone numbers, email addresses, other personal identifiers, or personal tax information.

We do not ask for personal or confidential information of any kind from taxpayers or benefit recipients by email or through social media tools such as Twitter.

Links to other Web sites
Links to Web sites not under the control of the Government of Canada are provided only for the convenience of users. We are not responsible for the accuracy, currency, or reliability of the content of other sites. We do not offer any guarantee in that regard. We are not responsible for the information found through these links, nor do we endorse the sites or their content.

CRA staff using Twitter
Some CRA employees tweet outside of work hours and in their personal capacity under their own names or pseudonyms. Despite their professional affiliation with the CRA, the tweets of employees in their personal capacity do not represent the official position of the CRA. Such tweets should be considered as those of private citizens.

If you have questions about these terms of use, please contact @CanRevAgency or @AgenceRevCan, or contact our Social Media Team at .”

 

Do you require legal advice with respect to Canadian or Ontario non-profits or charities?

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Charity Lawyer Mark Blumberg

Mark Blumberg is a partner at the law firm of Blumberg Segal LLP in Toronto and works almost exclusively in the areas of non-profit and charity law.

mark@blumbergs.ca
416.361.1982
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